Get in Touch

How long does it take to receive a response?

We typically respond to inquiries within 2-3 business days. For urgent matters, please indicate this in your message subject line. Our response time may vary depending on the complexity of your inquiry:

• General inquiries: 2-3 business days
• Technical questions: 3-5 business days (may require consultation with our technical team)
• Partnership inquiries: 5-7 business days (requires internal review)
• Corrections and errors: 1-2 business days (prioritized for accuracy)

Can I request a review of a specific product?

Absolutely! We welcome product review suggestions from our community. While we can't guarantee every request, we consider all suggestions when planning our review schedule. Factors we consider include:

• Product availability and release timeline
• Community interest and demand
• Technical significance and innovation
• How it fits into our current review schedule
• Budget and resource allocation

The more detail you provide about why you'd like to see a product reviewed, the better we can prioritize it.

Do you accept guest posts or contributions?

We occasionally work with experienced tech writers and reviewers who share our commitment to thorough, honest analysis. If you're interested in contributing, please reach out with:

• Samples of your previous work (reviews, technical articles, or analysis)
• Your areas of expertise and specialization
• A brief proposal outlining your idea or topic
• Your background and experience in technology journalism or testing

We maintain high editorial standards, so all contributions go through our editorial review process to ensure they meet our quality and independence standards.

How can I report an error or correction?

We take accuracy seriously and appreciate when readers help us maintain the highest standards. If you notice an error in any of our reviews or articles, please contact us with:

• The specific article or review URL
• The exact error or inaccuracy you've identified
• Supporting evidence or sources (if applicable)
• Your contact information (optional, but helpful for follow-up questions)

We investigate all reported errors promptly and will update our content accordingly. We maintain a public corrections log for transparency.

How do you handle product samples from manufacturers?

We accept product samples from manufacturers for review purposes, but this never influences our editorial content. Our policy includes:

• Clear disclosure when products are provided by manufacturers
• No obligation to provide positive coverage or favorable reviews
• Same rigorous testing methodology regardless of product source
• Products are typically returned after review completion (unless purchased)
• We purchase many products ourselves to ensure independence